Terms of Service

These AI Terms of Use (this "Agreement") are a binding contract between you or the entity you represent ("Customer," "You," or "Your") and ReadMenuAI ("Provider," "We," or "Our"). This Agreement governs Your access to and use of the Services. The Services offered under this Agreement are for commercial use, and not for personal or consumer use.

This Agreement is effective upon the earlier of the date you first click the “Continue” button to establish access to and use of the Services (“Effective Date”). By clicking the “Continue” button or accessing or using the Services, You (A) acknowledge that You have read and understand this Agreement; (B) represent and warrant that You have the right, power, and authority to enter into this Agreement, and if entering into this Agreement for an entity, that You have the legal authority to bind that entity; and (C) accept this Agreement and agree that You or the entity You represent (if applicable) are legally bound by its terms.

If You do not accept these terms, You may not access or use the Services.

1. Definitions

“Aggregated Statistics” has the meaning set forth in Section 2(c).

“Service Suspension” has the meaning set forth in Section 2(e).

“AI Customer Input” means information, data, materials, text, prompts, images, works, code, or other content input, uploaded, posted, submitted, transmitted, or otherwise conveyed by Customer or any other Authorized User, or on their behalf, through the Services.

“AI Customer Output” means information, data, materials, text, images, code, works, or other content generated or otherwise output by the Services in response to AI Customer Input.

“AI Technology” means any and all machine learning, deep learning, and other artificial intelligence technologies, including statistical learning algorithms, models (including Large Language Models), neural networks, and other artificial intelligence tools or methods, all software implementations of any of the foregoing, and related hardware or devices capable of generating various types of content, including text, images, video, audio, or computer code, based on prompts provided by a user.

“AUP” has the meaning set forth in Section 3(a).

“Confidential Information” has the meaning set forth in Section 5.

“Customer Data” means AI Customer Input and AI Customer Output. Customer Data does not include Aggregated Statistics.

“Privacy Policy” has the meaning set forth in Section 6.

“Feedback” has the meaning set forth in Section 7(c).

“Fees” has the meaning set forth in Section 4.

“Personal Information” means: (a) information that identifies or can be used to identify an individual (including, without limitation, names, signatures, addresses, telephone numbers, email addresses, and other unique identifiers); or (b) information that can be used to authenticate an individual (including, without limitation, employee identification numbers, government-issued identification numbers, passwords or PINs, user identification and account access credentials or passwords, financial account numbers, credit report information, student information, biometrics, health, genetic, medical or health insurance data, security question answers, an individual’s Internet activity or similar interaction history, inferences drawn from other personal information used to create a consumer profile, geolocation data, an individual’s commercial, employment, or educational history, and other personal characteristics and identifiers). Customer’s business contact information is not considered Personal Information on its own.

“Process” means to take any action or execute any operation or set of operations that the Services are capable of taking or executing with respect to any data, information, or other content, including to collect, receive, input, upload, download, record, copy, store, organize, consolidate, log, catalog, cross-reference, manage, maintain, copy, adapt, alter, translate, or otherwise improve or create derivative works, process, measure, perform statistical analysis, retrieve, output, consult, use, perform, display, disseminate, transmit, submit, post, transfer, disclose, or otherwise make available or accessible, or block, erase, or destroy. “Processing” and “Processed” have correlative meanings.

“Provider IP” means the Services, the Documentation, and all Intellectual Property Rights in and to the foregoing provided to Customer or any other Authorized User. For the avoidance of doubt, Provider IP includes Aggregated Statistics and any information, data, or other content derived from Provider’s monitoring of Customer’s access to or use of the Services, but does not include Customer Data. Provider IP includes all modifications, enhancements, improvements, adaptations, customizations, rework, and derivative works of the Services.

“Services” means the service that uses generative artificial intelligence technology to transform Chinese menus into photo menus, including but not limited to AI-powered Chinese menu translation, dish image generation, and price conversion, as detailed on the Provider’s website at https://readmenuai.com/.

“Third-Party Products” means any products, technologies, content, data, services, information, websites, or other materials owned by a third party and included in, integrated into, or accessible through the Services, including any third-party AI Technology.

“Training Data” means any and all information, data, materials, text, prompts, images, code, and other content used by or on behalf of Provider to train, validate, test, re-train, or improve any AI Technology integrated into, used with, related to, or supporting the Services.

2. Access and Use

These Terms of Use (the "Terms") govern Your use of our Website and Services. By accessing or using our Services, You agree to be bound by these Terms.

(a) Provision of Access

Subject to the terms and conditions of this Agreement, Provider hereby grants You a non-exclusive, non-transferable right to access and use the Services during the Term, solely for use by Authorized Users in accordance with the terms and conditions herein for Your internal business operations. Provider shall provide You with the necessary passwords and access credentials to permit You to access the Services.

(b) Use Restrictions

You shall not use the Services for any purposes beyond the scope of the access granted in this Agreement. You shall not at any time, directly or indirectly, and shall not permit any Authorized User to: (i) copy, modify, or create derivative works of the Services or Documentation, in whole or in part; (ii) rent, lease, lend, sell, license, sublicense, assign, distribute, publish, transfer, or otherwise make available the Services or Documentation; (iii) reverse engineer, disassemble, decompile, decode, or copy any part of the Services or Documentation, reproduce the Training Data, perform model extraction, or otherwise attempt to derive or gain access to the source code, algorithms, models, model weights and parameters, or other underlying AI Technology or components of the Services; (iv) access or use the Services or any AI Customer Output to develop, train, or improve any other AI Technology; (v) use web crawlers, web scraping, web data extraction, or any other method to extract data from the Services or any AI Customer Output; (vi) remove any proprietary notices from the Services or Documentation; (vii) use the Services to create or generate AI Customer Output, or use AI Customer Output in a manner that You know or reasonably should know will infringe, misappropriate, or otherwise violate any Intellectual Property Right or other right of any person, or violate any applicable law, regulation, or rule; or (viii) submit, input, post, or otherwise transmit or Process any Personal Information through the Services.

(c) Aggregated Statistics

Notwithstanding anything to the contrary in this Agreement, Provider may monitor Customer’s use of the Services and collect and compile data and information related to Customer’s use of the Services to be used by Provider in an aggregate and anonymized manner, including compiling statistical and performance information related to the provision and operation of the Services (“Aggregated Statistics”). As between Provider and Customer, all right, title, and interest in and to the Aggregated Statistics, and all Intellectual Property Rights therein, belong to and are retained solely by Provider. You agree that Provider may use and publicly provide Aggregated Statistics to the extent and in the manner permitted by applicable law; provided that such Aggregated Statistics do not identify Customer or Customer’s Confidential Information.

(d) Reservation of Rights

Provider reserves all rights not expressly granted to Customer in this Agreement. Except for the limited rights and licenses expressly granted under this Agreement, nothing in this Agreement grants, by implication, waiver, estoppel, or otherwise, to Customer or any third party any Intellectual Property Right or other right, title, or interest in or to the Provider IP or Third-Party Products.

(e) Suspension

Notwithstanding anything to the contrary in this Agreement, Provider may temporarily suspend Customer’s and any other Authorized User’s access to any or all of the Services if:

i. Provider reasonably determines that:

A. there is a threat or attack on any of the Provider IP;
    B. Customer’s or any other Authorized User’s use of the Provider IP disrupts or poses a security risk to the Provider IP, Provider, or any other customer or vendor of Provider;
    C. Customer or any other Authorized User is using the Provider IP for fraudulent or illegal activities;
    D. subject to applicable law, Customer has ceased to continue its business in the ordinary course, made an assignment for the benefit of creditors or similar disposition of its assets, or become the subject of any bankruptcy, reorganization, liquidation, dissolution, or similar proceeding;
    E. Provider’s provision of the Services to Customer or any other Authorized User is prohibited by applicable law; or
    F. Customer is using the Services in material breach of Section 2(b) or the AUP;

ii. Any of Provider’s vendors has suspended or terminated Provider’s access to or use of any third-party services or products required to enable Customer to access and use the Services; or
    iii. Any such suspension described in subsection (i), (ii), or (iii) of this Section 2(e), is a “Service Suspension.”

Provider shall use commercially reasonable efforts to provide written notice of any Service Suspension to Customer and to provide updates regarding the resumption of access to the Services following any Service Suspension. Provider shall use commercially reasonable efforts to resume providing access to the Services as soon as reasonably possible after the event giving rise to the Service Suspension is cured. Provider will have no liability for any damage, liabilities, losses (including any loss of data or profits), or any other consequences that Customer or any other Authorized User may incur as a result of a Service Suspension.

3. Customer Responsibilities

(a) Acceptable Use Policy; Provider Policies

The Services must not be used for illegal, fraudulent, offensive, or obscene activities. You shall comply with all terms and conditions of this Agreement, all applicable laws, rules, and regulations, and all guidelines, standards, requirements, and policies that may be posted on https://readmenuai.com/ from time to time.

(b) Account Use

You are responsible and liable for all uses of the Services and Documentation resulting from access provided by You, directly or indirectly, whether such access or use is permitted by or in breach of this Agreement. Without limiting the generality of the foregoing, You are responsible for all acts and omissions of Authorized Users, and any act or omission by an Authorized User that would constitute a breach of this Agreement if taken by You will be deemed a breach of this Agreement by You. You shall use reasonable efforts to make all Authorized Users aware of this Agreement’s provisions as applicable to such Authorized User’s use of the Services and shall cause Authorized Users to comply with such provisions.

(c) Use of AI Customer Output

You are solely responsible for (i) evaluating (including through human review) the accuracy, completeness, and other aspects of AI Customer Output in connection with your use before using, distributing, or otherwise relying on it, and (ii) the decisions, actions, and inactions You take in reliance or based on AI Customer Output.

(d) Passwords and Access Credentials

You are responsible for keeping Your passwords and access credentials associated with the Services confidential. You will not sell or transfer them to any other person or entity. You will promptly notify Us of any unauthorized access to Your passwords or access credentials.

(e) Third-Party Products

The Services may permit access to Third-Party Products. These Third-Party Products are subject to their own terms and conditions for the purposes of this Agreement, which may be presented to You for acceptance via a link on the Website or otherwise. The Services may also contain or integrate Third-Party Products that are licensed or otherwise provided by a third party that requires us to pass through additional terms to You. You shall comply with all such applicable pass-through terms, which may be made available upon request, via the Documentation, or otherwise, and may be updated, modified, or added from time to time.

4. Fees and Payment

A. Purchases

If You wish to purchase any product or service made available through the Service ("Purchase"), You may be asked to supply certain information relevant to Your Purchase including, without limitation, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information You supply to us is true, accurate and complete.

We may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting Your information, You grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel Your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in Your order or other reasons.

We also reserve the right to modify the word count charged for outputs or inputs or impose any usage restrictions on hourly usage, regardless of prior commitments at the time of subscription. These changes will be based on our model capacity to safeguard the interests of all users and ensure uniform access to the Service. We take this step to provide an equal opportunity to every user and protect the quality of our Service.

Finally, we reserve the right to refuse or cancel Your order if fraud or an unauthorized or illegal transaction is suspected.

B. Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, "Promotions") made available through the Service may be governed by rules that are separate from these Terms and Conditions. If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms and Conditions, the Promotion rules will apply.

C. Subscriptions

Some parts of the Service are billed on a subscription basis ("Subscription") by ReadMenuAI. You will be billed in advance on a recurring and periodic basis ("Billing Cycle"), which can be either monthly or annually, depending on the type of subscription plan you select when purchasing the Subscription. At the end of each Billing Cycle, Your Subscription will automatically renew under the exact same conditions unless You cancel it or readmenuai.com cancels it. You may cancel Your Subscription renewal either through Your online account management page or by contacting readmenuai.com customer support team.

A valid payment method, such as a credit card or PayPal, is required to process the payment for Your Subscription. You must provide ReadMenuAI with accurate and complete billing information that includes full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, You automatically authorize readmenuai.com to charge all Subscription fees incurred through your account to any such payment instruments. Should automatic billing fail to occur for any reason, ReadMenuAI will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

D. Free Trial

ReadMenuAI may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial"). You will not be charged by ReadMenuAI during the Free Trial Period if you entered your billing information when signing up for a Free Trial. On the last day of the Free Trial Period, unless You cancel Your Subscription, You will be automatically charged the applicable Subscription fees for the type of Subscription You have selected.

E. Fee Changes

ReadMenuAI reserves the right to modify Subscription fees at any time without prior notice. Any Subscription fee change will become effective at the end of the then-current Billing Cycle. Your continued use of the Service after the Subscription fee change constitutes Your agreement to pay the modified Subscription fee amount.

F. Refunds

Once a user completes payment for the Subscription fee, the user is deemed to have fully understood and accepted the Service content and usage rules of this product. Based on the nature of virtual products in the subscription service and data processing costs, except as otherwise provided by laws and regulations, the paid Subscription fees will not be refunded, regardless of whether it is due to the user's personal reasons (including but not limited to early termination of the Subscription, non-actual use of the Service, change of needs, etc.) or other situations not caused by platform technical failures.

5. Confidential Information

From time to time during the Term, Provider and Customer may disclose or make available to the other party information concerning its business, products, confidential Intellectual Property, trade secrets, third-party confidential information, and other sensitive or proprietary information, whether orally or in written, electronic, or other form or media, and whether or not marked, designated, or otherwise identified as "confidential" at the time of disclosure (collectively, “Confidential Information”). Without limiting the foregoing, Provider IP is the Confidential Information of Provider, and Customer Data is the Confidential Information of Customer. Confidential Information does not include information that, at the time of disclosure: (a) is or becomes generally available to the public; (b) is known to the receiving party; (c) is rightfully obtained by the receiving party from a third party on a non-confidential basis; or (d) is independently developed by the receiving party. The receiving party shall not disclose the disclosing party's Confidential Information to any person or entity, except to the receiving party's employees, agents, or subcontractors who need to know the Confidential Information for the receiving party to exercise its rights or perform its obligations hereunder and who are required to protect the Confidential Information with a degree of care no less stringent than that required by this Agreement. Notwithstanding the foregoing, each party may disclose Confidential Information to the limited extent required to (i) comply with the order of a court or other governmental body, or as otherwise necessary to comply with applicable law, provided that the party making the disclosure pursuant to the order shall first have given written notice to the other party and made a reasonable effort to obtain a protective order; or (ii) to establish a party's rights under this Agreement, including to make required court filings. The parties’ obligations of non-disclosure with respect to Confidential Information are effective as of the date the Confidential Information is first disclosed to the receiving party and will expire five years thereafter; provided, however, that with respect to any Confidential Information that constitutes a trade secret (as determined under applicable law), such non-disclosure obligations will continue for as long as such Confidential Information remains subject to trade secret protection under applicable law following the termination or expiration of this Agreement.

6. Privacy Policy

Provider complies with its privacy policy in providing the Services, the policy for which is available at https://readmenuai.com/privacy (“Privacy Policy”). The Privacy Policy is subject to change as described therein. By accessing, using, and providing information to or through the Services, You acknowledge that You have reviewed and accepted our Privacy Policy and consent to all actions taken by us with respect to Your information in compliance with the then-current version of the Privacy Policy.

7. Intellectual Property Ownership; Feedback

(a) Provider IP

Customer acknowledges that, as between Customer and Provider, Provider owns all right, title, and interest in and to the Provider IP, including all Intellectual Property Rights, subject to Section 7(b), and, with respect to Third-Party Products, the applicable third-party providers own all right, title, and interest in and to the Third-Party Products, including all Intellectual Property Rights. Provider hereby grants You a non-exclusive, royalty-free, perpetual, worldwide license to reproduce, distribute, and otherwise use and display the Provider IP and Third-Party Products solely to the extent necessary to be incorporated in AI Customer Output and for Your Authorized Users to use and otherwise exploit AI Customer Output for Your internal business operations in accordance with the terms and conditions of this Agreement.

(b) Customer Data

Provider acknowledges that, as between Provider and Customer, Customer owns all right, title, and interest in and to the Customer Data, including all Intellectual Property Rights, subject to Section 7(a) with respect to the Provider IP and Third-Party Products incorporated in AI Customer Output, and subject to the licenses granted in this Agreement. Customer hereby grants Provider a non-exclusive, royalty-free, worldwide license to (i) reproduce, distribute, and otherwise use and display the Customer Data, and Process Customer Data as necessary for Provider to provide the Services to Customer, and (ii) use, modify, and adapt AI Customer Input and AI Customer Output to develop, adapt, modify, enhance, or improve the Services. Notwithstanding anything to the contrary in this Agreement, we may delete Customer Data at any time if we determine the Customer Data violates the terms of this Agreement or if required to do so to comply with applicable law, unless prohibited by applicable law.

(c) Feedback

If You or any other Authorized User sends or transmits any communications or materials to Us by mail, email, telephone, or otherwise, suggesting or recommending changes to the Services, including, without limitation, new features or functionality relating thereto, or any comments, questions, suggestions, or the like (“Feedback”), We are free to use such Feedback. All Feedback is and will be treated as non-confidential. You hereby assign, and shall procure the assignment from Your Authorized Users to Us of all right, title, and interest in, and We are free to use, without any attribution or compensation to You or any third party, any ideas, know-how, concepts, techniques, or other Intellectual Property Rights contained in the Feedback, for any purpose whatsoever, although We are not required to acknowledge receipt of or use any Feedback.

8. Limitation of Liability

In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our Services.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any changes by posting the updated Terms on this page.

Contact Us

If you have any questions about these Terms, please contact us at support@readmenuai.com.